About citi88 — Your Platform,
Your Success
citi88 is here for Malaysian players who want a serious online sports betting and casino experience — with a wide range of games, dedicated support and genuine deposit convenience.
Who We Are
Building a Meaningful Experience
citi88 is an online betting platform built specifically for the Malaysian market. Since we started, we have focused on the real needs of local players — from payment options via local e-wallets to full support in Malay.
We offer a sportsbook covering Malaysia Super League football, the English Premier League, badminton and a range of other international sports. For casino fans, our selection includes slots from well-known developers such as PG Soft, Pragmatic Play and JILI, along with live casino tables for games like baccarat, roulette, blackjack and sic bo.
On the payments side, we support Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrency including USDT, BTC and ETH. The minimum deposit is just RM20 and withdrawals are processed within 15 minutes to 2 hours — reflecting our commitment to accuracy and reliability.
Sports & Casino
Sportsbook, slots, live casino, lottery and arcade all in one platform.
Data Security
Industry-grade encryption to protect players' information and funds.
Access Anywhere
Full access via mobile or desktop — no extra app download needed.
Local Support
Our support team communicates in Malay and English, 24 hours a day, 7 days a week.
Why citi88
Our Platform Advantages
150% Welcome Bonus
New citi88 players get a 150% bonus on their first deposit up to RM1,000. Deposit RM100, get a RM150 bonus — your balance goes straight to RM250 to get started.
Complete Local Payment Options
Deposit and withdraw via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency — methods commonly used by Malaysian players.
Fast Withdrawal
Your funds are processed within 15 minutes to 2 hours. Minimum withdrawal is RM50 and there are no hidden fees for citi88 players.
24/7 Support
Live chat and email are available at all times in Malay and English. Our team is ready to help with account issues, deposits, withdrawals and technical queries.
Wide Game Selection
From the sportsbook to slots, live casino, lottery and arcade — citi88 brings all genres together under one account. Football betting? Slot jackpots? Baccarat tables? It's all here.
Licensing & Security
citi88 operates under international licensing with a solid security infrastructure. Player privacy and funds are prioritised in every day-to-day operation.
Our Direction
Core Values of citi88
Every decision we make — from platform design to payment method choices — is grounded in these four core values. They are not slogans, but daily practices that shape how we operate and how we treat players.
We believe that player trust is built through real actions, not promises alone. That is why citi88 always prioritises transparency in bonus terms, speed in payment processing and promptness in customer support.
Full Transparency
Bonus terms, wagering requirements and withdrawal policies are stated clearly. No hidden conditions that catch players off guard after signing up.
Player Data Security
Players' personal information and financial transactions are protected using industry-grade encryption. We do not share data with third parties without consent.
Responsible Gambling
citi88 takes player wellbeing seriously. This platform is only for users aged 21 and above. We provide self-control tools and responsible gambling support resources.
Continuous Innovation
We continuously improve the platform, update game options and expand payment methods based on player feedback and local market needs.
Payments & Withdrawals
Supported Payment Methods
All payment methods at citi88 support a minimum deposit of RM20 and a minimum withdrawal of RM50 with a processing time of 15 minutes to 2 hours.
Minimum Deposit
RM20
All payment methods
Minimum Withdrawal
RM50
All payment methods
Withdrawal Time
15 Min – 2 Hrs
Standard processing
VIP Programme
The More You Play, The More You Earn
citi88 values every loyal player. Our VIP programme comes in four tiers — the more you play, the higher the weekly cashback you receive.
Bronze
Weekly cashback up to 0.2% — the starting point of your VIP journey at citi88.
Silver
Weekly cashback up to 0.5% as your betting activity increases.
Gold
Weekly cashback up to 0.8% — a mid-level tier with progressively better rewards.
Platinum
Weekly cashback up to 1.0% — the highest reward tier for citi88's most loyal players.
Customer Service
24/7 Support in Your Language
The citi88 support team is available to help you at all times — 24 hours a day, 7 days a week, 365 days a year. Whether you have a login issue, a bonus query or a withdrawal concern, we are here.
Our support communications are conducted in Malay and English. This ensures local players can explain their issues comfortably and get accurate answers without any language confusion.
Live Chat
Instant responses for all queries during a live session.
For detailed queries, send an email to [email protected]
FAQ — Support
Frequently Asked Questions
Questions About citi88
Get Started
Ready to Join
citi88?
Register your citi88 account today and claim the 150% welcome bonus up to RM1,000 on your first deposit. Deposit from just RM20 using your preferred e-wallet or online banking method.
Welcome bonus up to RM1,000
Example: deposit RM100 → bonus RM150 → balance RM250 → wagering RM3,750
This platform is only for users aged 21 and above. Gamble responsibly. See Responsible Gambling for more information.